Shipping & Returns

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We work with our own stock, which allows us to ensure the quick and high-quality handling of every package.

To guarantee fast and insured delivery, we work together with PostNL and DPD.
Our packages are sent by registered and insured mail.
99% of packages are delivered within 24 hours of dispatch (if in stock).

If you're not home, the package will be delivered to your neighbor or the nearest DPD Pickup Point, where you can collect it within 7 days. You'll receive a notification in your mailbox.

Orders to the Netherlands, Germany and Belgium are shipped with Saturday delivery as standard.

Postage costs

Country Order amount Postage costs
The Netherlands €0 - 50 €5.95
The Netherlands €50 > Free
Belgium €0 - 50 €5.95
Belgium €50 > Free
Germany €0 - 50 €5.95
Germany €50 > Free
France €0 - 100 €7.95
France 100 > Free


For shipping to other countries, please contact customer service for a customized quote.

Returns
As a consumer at ip-camera.nl, you have a 14-day right of withdrawal. Within this period, you can submit a return request through customer service and return the product. You are responsible for the costs of returning the goods. Returned products must be unused and in their original packaging. For more information, please consult the terms and conditions.

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